Help · Your subscription

I paid but the app still asks me to subscribe. What do I do?

Open the subscribe screen and tap Already subscribed? Restore it; the app checks with Apple and switches your account on.

Occasionally Apple takes the payment but the confirmation does not reach us right away — a poor connection at the wrong moment. Nothing is lost. The app tries again on its own the next time it opens, and Already subscribed? Restore it does it immediately.

Make sure you are signed in to the same Okeedoo account you subscribed from.

Last updated 2026-09-16. Not what you needed? Email hello@climbrewards.com.

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