Help · When something is not working

I tapped with no signal. Did it count?

Yes; taps made offline are kept on the phone and sent the moment it connects, and none are counted twice.

You can keep tapping in a car or on a plane. Every tap waits on the phone until it can be sent, and one that was already delivered is never added a second time.

The one thing that stops them being sent is being signed out, and the app tells you if that happens.

Last updated 2026-09-16. Not what you needed? Email hello@climbrewards.com.

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